Repair Guides
What’s Wrong With It?
Fifteen years of service calls, written down. What to check yourself before you pay anyone, what usually turns out to be broken, and when it’s worth picking up the phone.
Dryer Runs But Won't Heat: What's Actually Wrong
The drum turns, the timer counts down, and the clothes come out damp and cold. Nine times out of ten it's one of four things — and one of them is free to check.
Read the guide →WasherWasher Won't Drain or Spin: Start With the Filter
Standing water, sopping clothes, and a machine that just hums. There's a small door on most front loaders that solves this more often than any part we sell.
Read the guide →DishwasherDishwasher Isn't Getting Dishes Clean
Gritty plates and cloudy glasses don't always mean a broken dishwasher. In Collin County there's a local culprit worth ruling out first.
Read the guide →Oven & RangeOven Won't Reach Temperature (Or Takes Forever)
Underdone food and endless preheats. On a gas oven, the most common cause glows bright orange and looks completely fine.
Read the guide →CooktopGas Burner Keeps Clicking After It Lights
Click, click, click — long after the flame is up. Two free checks fix most of these, and one of them is just putting the burner cap on straight.
Read the guide →MicrowaveMicrowave Runs But Doesn't Heat Food
Light on, turntable spinning, food stone cold. This one has a short list of causes and a genuine reason not to take the cover off.
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